© 2019 by MI Associates Pty Ltd

A world leading team of Management Consultants who work in Sport, Arts & Culture and Tourism

VENUE

EVALUATION

It is no longer acceptable for venue and facility owners and operators to keep doing what they are doing and hope to retain their market share in an ever increasing competitive landscape.

VENUE SATISFACTION SURVEYS

Knowing what the customer wants is a necessity of business. When it comes to learning about a venues’ effectiveness, there is rarely anything more effective than a customer satisfaction survey.

MI Associates can provide customised end to end survey solutions, to understand if customers are truly satisfied by your service offering.

FACILITY AUDITS

​If you are experiencing operational issues, MI Associates can undertake comprehensive operations and management audits including, business and financial analysis, with the aim of identifying areas for further improvement.

PERFORMANCE REVIEWS

MI Associates facility performance reviews systematically evaluate the performance and/or effectiveness of one or more aspects of venue in relation to issues such as accessibility, aesthetics, cost-effectiveness, functionality, productivity, safety and security and sustainability.

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CASE STUDIES

MORE VENUE SERVICES:

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VENUE SERVICES